Return & Refund Policy


How To Return An Item or Request A Refund

Your item(s) must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
A1 Publications Company
Attn: Returns & Refunds

820 North Howse Street
Altus, OK 73521
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned after purchase. These include software, copyrighted materials, county funded projects, printed ad-copies, promotional items, and

Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.